Privacy Policy

Last Updated: 01/01/2025

At Med Billing Solutions LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and mailing address

• Professional or business details (practice name, position, etc.)

• Billing and payment details when applicable

b. Health Information (if applicable)

As a dental billing company, we may handle Protected Health Information (PHI) on behalf of our clients in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This may include:

• Patient names, dates of birth, insurance details

• Treatment and billing information

c. Technical Information

• IP address, browser type, operating system

• Device details and usage patterns

• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for purposes such as:

• Providing dental billing services

• Processing payments and invoices

• Communicating with clients and responding to inquiries

• Maintaining compliance with HIPAA and other regulations

• Improving website performance and customer experience

• Sending updates, newsletters, or service-related announcements (with your consent)

3. HIPAA Compliance

We strictly follow HIPAA regulations regarding PHI. All data is handled securely, and we implement administrative, physical, and technical safeguards to protect sensitive health information. We do not use PHI for marketing purposes without proper authorization.

4. How We Share Information

We do not sell or rent your personal data. However, we may share information in the following cases:

• With service providers and vendors who help us operate our business (bound by confidentiality agreements)

• To comply with legal obligations, court orders, or regulatory authorities

• To protect our rights, safety, or the safety of others

• With your consent or at your direction

5. Data Security

We implement industry-standard security measures, including encryption, firewalls, secure servers, and access controls, to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, and enforce agreements. PHI is stored and disposed of in accordance with HIPAA requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or correct your personal information

• Request deletion of your information (subject to legal and contractual obligations)

• Opt-out of receiving marketing communications

• Request an accounting of disclosures of your PHI (HIPAA clients)

8. Cookies and Tracking

We may use cookies and tracking tools to:

• Analyze website traffic and improve functionality

• Store user preferences

• Enhance security

You may disable cookies through your browser settings, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.